Part Time Customer Service Representative

Lawrenceville, GA 30044

Posted: 11/15/18 Industry: Customer Service Job Number: 0b645d9e-c060-469f-af55-8ea6595b3fa0 Pay Rate: 13.50
Monday through Friday 12: 00pm to 4: 00pm or 3: 00pm-7: 00pm (Rotating Saturday's 9: 00am to 6: 00pm) Duties and Responsibilities: * Assists customers with any questions regarding orders and concerns. * Provides all necessary support to customer through phone calls, faxes and email. * Routes calls to the appropriate resource when applicable. * Log all calls using a call management system. * Ensures excellent customer service by identifying and resolving customer related issues in accordance with company policies. This position requires the following: * High School Diploma/GED * Previous Customer Service experience preferred. * Weekend shifts required and possible Holiday shifts required. * Proficient with Microsoft Office applications. * Basic data entry/keyboard skills. * Approaches all encounters with customers and coworkers in an attentive, friendly, courteous, and service-oriented manner. * Strong verbal/written communication abilities; effective interpersonal skills; strong attention to detail.
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